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What’s More Effective: Cold Calling or Cold Emailing

Gray MacKenzie
Gray MacKenzie is a true operations nerd who has spent the past decade helping hundreds of agencies build more productive, profitable, and healthy teams by solving the core issues plaguing their project management.

To chat with Gray and have ZenPilot lead your team through the last project management implementation you'll ever need, schedule a quick call here.

Let’s be honest, neither cold calling or cold emailing are very fun. If someone tells you otherwise they are either crazy or lying. 

They are, however, effective.

The reality is that there is not always an endless stream of inbound leads to follow up with. In order to keep the pipeline full we need to resort to outbound methods. 

Cold Calling

Cold calling used to be a primary part of people’s professions. How many dinners in the 90’s were interrupted by those pesky telemarketers?

cold-calling-is-dead.jpg

The disgust for those out of the blue phone calls continued to snowball right into the 2000’s. It is becoming less and less effective to cold call and see results.

Even in a B2B setting it feels out of place. So what is the alternative?

Cold Emailing

When DoInbound was starting up it was hard to get the word out. We developed a niche product with a specific goal in mind. We opted to use email as a way to let agency owner’s know instead of calling.

The theory is that with emails you can make a cold out reach less abrasive and more fun for the recipient. 

Subject lines such as “Coming in cold but hoping to help” and “Personal Invitation” received open rates over 75% with click rates over 35%. 

cold-emailing-less-invasive.jpg

The emails prompted owners to our website to self educated and schedule a demo if they were interested. 

We always aimed to keep an inbound approach to our outbound method. We strived to produce great content to help agency owner’s improve their businesses and created a product to do the same.

Specific Ways to Improve Cold Emailing

First off you need to track everything. We created email templates within HubSpot’s CRM and tracked everything from open rates to customers won. We innovated every 50 to 100 outreaches to try and improve out metrics.

You need to build lists efficiently. I used tools such as Sidekick and Name2Email to quickly identify correct email addresses of prospects. From there Sidekick allowed me to easily import that contact into the CRM. Once in the CRM I identified them into groups and created custom templates depending on the agency size.

One great podcast to listen to to help improve your cold email game is this one from rocketship.fm.

How to Connect with Ryan and Gray

Twitter:

@ryanrherman

@sgraymackenzie

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